Keeping the Best! Maximizing Your Retention Efforts
This one-day session is designed for EMS agency leaders who are working through retention issues while experiencing significant growth and change such as the integration of career and volunteer personnel or starting billing for services. Participants will learn a systematic process to work through change and review the importance of the recruiting process and the application of key retention principles. Directors and chiefs of combination (volunteer and career) departments will find this workshop particularly useful.
Keeping the Best! How to Use EMS Retention Principles
In this class, participants will learn about:
The one-day session is for appointed and elected EMS leaders to help them understand and use basic retention principles in day-to-day EMS agency operations. Participants will learn how to use the life-cycle, belonging, success, and friends and family principles to help keep volunteer and career EMS personnel.
As a participant will receive your own copy of the How to Use EMS Retention Principles workbook and you will systematically walk trough the entire workbook while working in small groups. You will learn how to apply these principles to your own agency using practical exercises.